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The Line Item Detail tab for a self-pay batch in a self-pay work queue is used to view and update line item information from self-pay payment batches. The tab allows users to update the billing period, pay code, payment amount, and payer information for the selected line item. To update a line item, follow these steps: PeriodRead more

Allow Future Batch Dates Future dates can be entered in the Remittance Advice Batch and Payment Batch windows in the payment wizard or batch update windows by using settings in the Global Registry key PA_ALLOW_FUTURE_BATCH_DATE. RCM Cloud® can be set to accept no future dates, all future dates, or a specific range of future dates. When future dates are not allowed orRead more

The Payment Posting workspace includes a variety of standard work queues designed to update or create insurance or patient payments. Payment Posting’s base set of work queues includes: Insurance Payments All – Displays all insurance payment (remit) batches. Insurance Payments Current User – Displays insurance payment (remit) batches created by the current user. Self Pay Payment All – Displays all patientRead more

The Payment Posting application area and workspace is used to handle payments from insurance companies and patients (self pay). Batches and line items can be created, along with discounts and denials. The available tabs vary depending on whether the work queue is for insurance or patient payments. Payment Posting Workspace The Payment Posting workspace gives the user access toRead more

Rebill Request The Rebill Request Quick Action is used to request a replacement bill for a visit that will be created during the next bill run. Rebill requests cannot be processed while Billing is running. Rebill requests can be created by date range or billing period (if enabled) and output to paper or electronic billing options. Keep in mind that rebill requestsRead more

The Claim Error tab displays claim rejection information returned after the claim was submitted. The error can be resolved, ignored (if allowed), or deleted, and the claim agent can be updated. The Error field lists the error description, the Status dropdown lists the error’s current status, and the Claim Agent dropdown lists the assigned claim agent. The Claim Error tab is used to review andRead more

The EOB/Denials tab lists all insurance payments that have been posted on the visit. The child tabs allow the user to view, add, update, and delete denial codes and create payment and denial overrides. This is used to bill secondary claims properly. The tabs allow you to work with claim-level denials (typically for inpatient claims) and serviceRead more

Change OP Location Label The OP Location field label can be changed to custom text using the Location or Global Registry key OP_LOCATION_LABEL. When the key is enabled, the OP Location label is replaced by text entered into Value 2 of the key. This applies to the Visit tabs in Registration, Billing, Collections, Scheduling, and Payment Posting.   Configuration For this configuration, useRead more

The Visit tab displays a variety of visit-specific information and allows the user to update visit and accident information. Its child tabs allow the user to manage notes, diagnoses, procedures, physicians, and surgical HCPCS information. To update visit information, follow these steps: Service – Displays the service associated with the visit. Patient Type – Displays the patient type associated with theRead more

Assign Guarantor ID A unique guarantor ID can be assigned to a guarantor for use in guarantor statements by enabling the Global Registry key GUAR_UNIQUE_ID. When enabled, the guarantor ID is assigned to the guarantor upon saving the visit, and the Guar ID field displays in the common Guarantor tab. There is also a Search button enabled to allow the user to searchRead more