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The Guarantor tab is used to indicate who is responsible for paying any charges accrued during the visit. The guarantor can be a patient, relative, or company/group. A guarantor is required in order to register a patient. A Payment Plan can be set up for the guarantor through this option as well. To complete guarantor information, follow these steps:Read more

Activate Medicare Lifetime Reserve Fields The Lifetime Reserve and Psych Lifetime Reserve fields and authorization options on the Insurance > Coverages tab can be activated by enabling Location Registry keys. These fields allow lifetime reserve information, and the patient’s accompanying authorization or denial to use those reserve days, to be stored in RCM Cloud®. This is informational, and the application does not enforce any limits. TheRead more

The Insurance tab lists all insurances associated with the selected visit and allows the user to add, update, delete or re-rank the insurances assigned to a visit. It allows insurances to be verified, while subscriber, bill code, coverage, and exclusion information can also be managed. A visit can have multiple insurances with the same or different rankings,Read more

Display All Images All image files that are part of the patient or visit record can be listed in the Patient Images tab even if a user does not have access to view them by enabling the Global Registry key DISPLAY_ALL_IMG_FILES. User access to specific image form types is determined in Imaging Security Maintenance. Although the image file isRead more

Patient The Patient tab is used to add or update the patient’s name, address/contact, demographic, and special designation (smoker, diabetic, etc.) information. Most patient demographic information is patient-level information, meaning it is carried forward automatically to future visits. The Publish designation is at the visit level. Information entered here can be used for reporting purposes, for booking people withRead more

Automatically Post Interest Adjustments Interest adjustments can be applied to self pay accounts by running a database job that is configured System Registry keys. The CAS-55691_Auto_Post_Interest job can be scheduled to post interest adjustments with a defined percentage rate after a defined number of days for any self pay visit with a balance. The rateRead more

The Billing Event tab lists billing events for the selected visit. It allows the user to work with charges, adjustments, and payments. The list displays all (billing events) for the visit and includes information on the billing period, bill type, frequency, charges, adjustments/payments, and balance. Clicking on a billing event populates the detail section below, which includes theRead more

Billing Overview The Billing application area is used to manage patient accounting functions related to billing and claims management and to view billing-related analytics data. The Billing workspace allows the user to work with billing exceptions, late charges, claim errors, and claim denials. The scorecards quantify work done on billing exceptions, claim errors, etc., and the dashboards measure performanceRead more

Account Balance Transfer The ABT Quick Action is used to transfer the full or partial guarantor balance of one visit to another visit to consolidate balances for billing purposes. A balance can also be transferred between billing events on a single visit. When the transfer is released, a credit adjustment posts to the From account, and a debitRead more

Change OP Location Label The OP Location field label can be changed to custom text using the Location or Global Registry key OP_LOCATION_LABEL. When the key is enabled, the OP Location label is replaced by text entered into Value 2 of the key. This applies to the Visit tabs in Registration, Billing, Collections, Scheduling, and Payment Posting.   Configuration For this configuration, useRead more