Medsphere SupportMedsphere SupportMedsphere SupportMedsphere Support
  • Manage Cases
  • Contact Us
  • Log In

Blog

Home Archive by category "EHR" (Page 40)

Export a CareVue Template

By Lauren Lamb | FAQ | Comments are Closed | 11 November, 2016 | 0

Download PDF   1. Check the CIAVM DEFAULT TEMPLATE for the assigned template to export:   Make sure to check if they have one assigned at the User, Class, Location, or Division levels before assuming they have the default System template.   Core Applications … Device Management … Menu Management … Programmer Options … OperationsRead more

Check Required Services in CareVue

By Lauren Lamb | FAQ | Comments are Closed | 11 November, 2016 | 0

Download PDF   Occasionally you need to view what Services are required in CareVue or to check or uncheck services. To do this you can do the following:   1. Make sure you have the CIAV DESIGN security key. 2. Log in to CareVue and right click the top blue bar and select Design Mode.Read more

Adding a Reference Site to the Information Button in CareVue

By Lauren Lamb | FAQ | Comments are Closed | 11 November, 2016 | 0

Download PDF   The following information will show you how to add a website to the drop down for Reference Sites that appears when you click an information button within CareVue. This is done within Fileman.   Example shown below for adding the CDC-VIS website:     Select VA FileMan Option: ENTER or Edit FileRead more

Add Website to CareVue Resources

By Lauren Lamb | FAQ | Comments are Closed | 11 November, 2016 | 0

Download PDF   1. Make sure you have the correct keys to use CareVue Design Mode (CIAV COMPOSE, CIAV DESIGN, and CIAV SITE MANAGER). 2. Log in to CareVue and click on the Resources Tab. 3. Right Click the top blue header in CareVue and select Design Mode:     4. Click on the DesignRead more

Adding a Web Link for External Application to CareVue Menu

By Lauren Lamb | FAQ | Comments are Closed | 8 November, 2016 | 0

Download PDF   CareVue allows for web links to be added to external applications. In this example we will demonstrate how to add a menu option to the top tool bar. The new menu is called “External Tools” with the link under it called “Incident Reporting”. The end-user is required to have the CIAV DESIGNRead more

Add a Header to Reports printed from the Reports tab in CareVue

By Lauren Lamb | FAQ | Comments are Closed | 8 November, 2016 | 0

Download PDF   To add a Header to print when a user prints reports on the reports tab of CareVue, you need to set the CIAVUTIO DEFAULT HEADER parameter in OpenVista. Steps are shown below with an example including a Hospital Name, address, and phone number. Core Applications … Device Management … Menu Management …Read more

What do the Error Messages in BCMA Mean?

By Lauren Lamb | FAQ | Comments are Closed | 8 November, 2016 | 0

Download PDF     Process to get message: · Nurse scans patients wristband and confirms patient. · Nurse scans medication and this message pops up.   Reason for message: · The medication’s barcode may not be in the Synonym file. · The medication might be linked to another drug. · The medication’s IEN code mightRead more

Troubleshoot BCMA Scanning Issue with Synonym Lookup

By Lauren Lamb | FAQ | Comments are Closed | 8 November, 2016 | 0

Download PDF   1. Determine the IEN for the Medication   Select PHARMACY SUPERUSER Option: Bar Code Medication Administration Manager   Documenting Backlog PRNs Drug File Inquiry Medication Administration Menu Nursing … Medication Administration Menu Pharmacy … Missing Dose Followup Reset User Parameters Trouble Shoot Med Log Unknown Action Status Report   Select Bar CodeRead more

Instructions on Setting up User Access for BCMA Reports

By Lauren Lamb | FAQ | Comments are Closed | 8 November, 2016 | 0

Download PDF   1. Assign the PSB GUI CONTEXT – USER menu option:   Core Applications … Device Management … Menu Management … Programmer Options … Operations Management … Spool Management … Information Security Officer Menu … Taskman Management … USER User Management … Application Utilities … Capacity Planning … HL7 Main Menu … MAILRead more

Print a Medication Administration History for Scheduled Down Time

By Lauren Lamb | FAQ | Comments are Closed | 8 November, 2016 | 0

Download PDF   I. Log into BCMA and close the “Scan Patient Wristband” box. II. Go to the Reports Tab on the top of the screen and select “Medication Admin History”.   III. Now you will be able to select your “Start/Stop Dates”, which ward you want to print, and whether to print by PatientRead more

3839404142
What else would you like added to the new Customer Care Center?
Submit Feedback

Popular Articles

  • Laboratory User Training
  • Set Up Notifications
  • Clear Single Thread Processing Issues
  • HL7 Start, Stop Individual Logical Links
  • Starting the CareVue CIA Listener
  • Starting the RPC Broker
CALL 877.633.7743
EMAIL SUPPORT

Quick Links

  • Create a Case
  • Manage Cases
  • Contract Addendum Request Form
  • Contact Us
  • Change Password
  • Log In

Connect

1903 Wright Place, Suite 120
Carlsbad, CA 92008
Toll-Free (877) 633-7743
Email customercare@medsphere.com

Medsphere
© 2026 Medsphere Systems Corporation
  • Manage Cases
  • Contact Us
  • Log In
Medsphere Support