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This application area’s workspace has a variety of Quick Actions available. The Quick Actions and their functionality are described in this section. Keep in mind that an individual user or role may not have access to all of the tabs listed. Demand Admit Form The Demand Admit Form Quick Action is used to manually generate an admission form,Read more

The Visit tab displays a variety of read-only visit information. Its child tabs allow the user to manage diagnosis and procedure information for the visit. Diagnosis The Diagnosis tab is used to add or delete diagnoses (admitting, final, or secondary) for the visit. The diagnoses indicate what a patient is being treated for and can work in conjunction withRead more

The Patient tab is used to add or update the patient’s address/contact and alert information. Most patient demographic information is patient-level information, meaning it is carried forward automatically to future visits. Information entered here can be used to record contact information and emergency contacts, for reporting purposes, for booking people with similar ethnicity and language in theRead more

The Appointment tab displays appointment item, time, status, and assigned resource information. Appointment dates and times can be updated, and child tabs allow the user to update recurrence and order information, answer prompts, view appointment history, and add the appointment to the waitlist. For an individual appointment, the user has the option to cancel, arrive, un-arrive, depart, or no-showRead more

The Medical Necessity Failed window displays if an item ordered through Scheduling has associated procedures that conflict with the visit’s diagnoses, deeming them medically unnecessary for the diagnoses. Ancillary procedures (CPT codes) are associated with an item in Item Maintenance and mapped to specific diagnoses. RCM Cloud® checks the item’s ancillary procedures and determines whether they are mapped to a diagnosis in the MedicalRead more

The “No-Show” process is used to indicate when a patient does not show up for an appointment. This status can be marked as no-show manually or by using an automatic process based on the no-show time configured in Ancillary Department Maintenance. This is used for reporting and tracking resource usage. The automatic process, which uses theRead more

The Appointment Departure window and “Depart” process allows a patient or patients to be marked as departed from an appointment, indicating the item is complete and the patient has physically departed the location. This closes out the appointment, allowing the tracking of the full time of the appointment (for time charges and reporting), and prevents changes toRead more

The Appointment Arrival window and “Arrive” process allows a patient or patients to be marked as arrived for an appointment, indicating the patient is physically at the location for his or her individual or group appointment. Arriving a patient also creates an order (and charge, if one is configured for the scheduled item) for the appointment andRead more

The Cancel Appointment window allows a fully scheduled appointment to be canceled while providing a reason, which is required. The reason is required for tracking when and why an appointment was canceled in order to keep accurate information in RCM Cloud®. Reservations can be canceled without providing a reason. Appointments and reservations can be canceled from the Appointment Scheduler orRead more

Appointments associate a patient with an item, time slot, and resources in Scheduling. A reservation is a reserved time slot for a test that serves as a placeholder for the primary resource assigned to the item, reserving that resource’s time to avoid scheduling conflicts. Both begin by placing an item in the Appointment Scheduler, whichRead more