The Appointment Departure window and “Depart” process allows a patient or patients to be marked as departed from an appointment, indicating the item is complete and the patient has physically departed the location.
This closes out the appointment, allowing the tracking of the full time of the appointment (for time charges and reporting), and prevents changes to the appointment. Only patients who have already been arrived can be departed.
Patients can be departed from the Appointment Scheduler or in the Appointment tab.
To depart an individual appointment, follow these steps:
The Appointment Departure window displays.
Group appointments may involve multiple patients departing at varying times. There is no Depart option on the Appointment Scheduler, and departures are performed in the Patients tab and not in the Appointment tab. The Patients tab allows selected patients or the entire group to be arrived, departed, or marked as no-shows. To depart patients for a group appointment, follow these steps:
When all of the patients are departed, the status in the Appointment tab and in the Appointment Scheduler is updated to “Departed.”