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The Visit tab displays a variety of read-only information regarding the patient, visit, and billing. It also displays group information, if needed. Its child tabs show all financial activity (charges, payments, and adjustments) applied to the selected billing event. The tabs also allow the user to manage diagnosis, procedure, surgical HCPCS, and physicians for the visit. Notes The Notes tabRead more

Assign Guarantor ID A unique guarantor ID can be assigned to a guarantor for use in guarantor statements by enabling the Global Registry key GUAR_UNIQUE_ID. When enabled, the guarantor ID is assigned to the guarantor upon saving the visit, and the Guar ID field displays in the common Guarantor tab. There is also a Search button enabled to allow the user to searchRead more

The Guarantor tab is used to indicate who is responsible for paying any charges accrued during the visit. The guarantor can be a patient, relative, or company/group. A guarantor is required in order to register a patient. A Payment Plan can be set up for the guarantor through this option as well. To complete guarantor information, follow these steps:Read more

Activate Medicare Lifetime Reserve Fields The Lifetime Reserve and Psych Lifetime Reserve fields and authorization options on the Insurance > Coverages tab can be activated by enabling Location Registry keys. These fields allow lifetime reserve information, and the patient’s accompanying authorization or denial to use those reserve days, to be stored in RCM Cloud®. This is informational, and the application does not enforce any limits. TheRead more

The Insurance tab lists all insurances associated with the selected visit and allows the user to add, update, delete or re-rank the insurances assigned to a visit. It allows insurances to be verified, while subscriber, bill code, coverage, and exclusion information can also be managed. A visit can have multiple insurances with the same or different rankings,Read more

Display All Images All image files that are part of the patient or visit record can be listed in the Patient Images tab even if a user does not have access to view them by enabling the Global Registry key DISPLAY_ALL_IMG_FILES. User access to specific image form types is determined in Imaging Security Maintenance. Although the image file isRead more

Patient The Patient tab is used to add or update the patient’s address/contact information, special designations (smoker, diabetic, etc.), employment, emergency contact, and alert information. Most patient demographic information is patient-level information, meaning it is carried forward automatically to future visits. Employer information and the Publish designation are visit-level information. Information entered here can be used to record contactRead more

Automatically Post Interest Adjustments Interest adjustments can be applied to self pay accounts by running a database job that is configured System Registry keys. The CAS-55691_Auto_Post_Interest job can be scheduled to post interest adjustments with a defined percentage rate after a defined number of days for any self pay visit with a balance. The rateRead more

Collection Event The Collection Event tab lists billing events with actions in collections that need to be worked for the selected visit. Updates can be made to billing events in the main tab, although actions are worked in the Open & Pending Actions child tab. Actions are associated with billing events and assigned to collectors automatically as the billing eventRead more

The Collections application area and workspace is used to handle the collection of payments for accounts that have been billed. The tabs and Quick Action applications allow users to perform collection actions, mark bad debt accounts, and select and release refunds. The Collection Event tab allows the user to select billing events that require work, populating the Open & Pending Actions child tabRead more