The Patient tab is used to add or update the patient’s address/contact information, special designations (smoker, diabetic, etc.), employment, emergency contact, and alert information. Most patient demographic information is patient-level information, meaning it is carried forward automatically to future visits. Employer information and the Publish designation are visit-level information.
Information entered here can be used to record contact information and emergency contacts, for reporting purposes, for booking people with similar ethnicity and language in the same rooms, or to trigger automatic conflict checks when ordering items for the patient.
To update patient information, follow these steps:
Note: The search includes any AKA or maiden names associated with the patient’s URN. For example, if a female patient’s last name changed because of marriage, RCM Cloud® will search for the maiden and married last names.
Note: When unchecked, “CONFIDENTIAL” displays instead of the patient’s name in the search results or work queue list unless the user has the CONF security right. If the user has the security right, names are published but are highlighted in yellow.
Note: If the patient is also the guarantor or insurance subscriber, a warning message displays asking the user if he or she wants to also update the guarantor and subscriber information. Click Yes to update the guarantor and subscriber information. Click No to only update the patient information.
The Employer tab is used to add or update employer information for the patient at the time of the visit.
To complete employer information, follow these steps:
The Relatives tab lists emergency contacts or other people related to the patient (spouse, parent, employer, etc.). Relatives can be added, updated, deleted, or ranked in order of who should be contacted first in an emergency. Relatives defined here can be selected as guarantors and subscribers in other tabs.
To add a relative, follow these steps:
To update a relative or contact, follow these steps:
To delete a relative or contact, follow these steps:
If the patient has multiple relatives/contacts, they can be ranked in order of priority for reports and admit forms. To rank contacts, follow these steps:
The Allergies tab displays any allergies associated with the patient and can be used to add and delete allergies. Allergy information is used to automatically check for conflicts with items, supplies, etc. Allergies can be added to the patient record by using existing allergy codes or by entering free-form text.
To add an allergy, follow these steps:
To delete an allergy, follow these steps:
The AKA/Maiden tab lists any alias or maiden names associated with a patient’s URN. RCM Cloud® tracks name changes for a patient automatically. The current and AKA/maiden name information is used for patient searches throughout RCM Cloud®. Along with the AKA/Maiden name, the window lists the date the name was changed in the system.
An AKA/maiden name can also be added directly in the tab.
To add an AKA/maiden name, follow these steps:
The Alert Codes tab displays pertinent information (physical condition, VIP status, etc.) regarding the patient. Alerts added here also display in the Patient Data Panel. Alerts can be assigned at the visit or patient level or both. Patient-level alerts carry forward with the patient, while visit-level alerts are specific to the visit.
To add an alert, follow these steps:
Note: If the alert code Restricted is selected, the patient will be noted as restricted on admit forms.
To delete an alert, follow these steps:
The Patient Images child tab lists images associated with the visit, patient, and/or billing event. The images available depend on the application area and parent tab. For example, the Patient Images child tab in the Collections application area and under the Collection Event parent tab lists images associated with the selected collection event. But the tab in the Registration application area and under the Patient parent tab will have filter options at the bottom right of the tab, allowing you to filter by images associated at the patient, visit, or billing event level.
Users must have view rights (in Imaging Security Maintenance) for the form type in order to view the image.
To view an image, follow these steps:
To delete an image, follow these steps:
The State Board tab displays any state boards associated with the patient and can be used to add and delete state boards.
To add an allergy, follow these steps:
To update a state board, follow these steps:
To delete a state board, follow these steps:
The Alternate Race tab is used to add or delete alternate race information for a patient. Multiple races (along with their ethnicity and culture) can be associated with a patient’s record to comply with federal and state reporting requirements. This is to supplement information selected in the Race field on the Patient tab.
To add alternate race information, follow these steps:
To update a patient’s alternate race, follow these steps:
To delete an alternate race, follow these steps: