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Duplicate Record Merge Troubleshooting

  • Setting up User Account to be Part of the Merge Process
  • Clear Single Thread Processing Issues
  • Setting up a new Inpatient Location (Ward)
  • Delete an ANATOMIC PATHOLOGY Unable to Complete
  • Samba Restart for BCMA Error Running CareVue Executable
  • Dropping the CareVue Runtime Folder
  • Inactivating Ward Location
  • Steps to Create a New Menu Option
  • How to Resolve: Collection List is Not Printing
  • Custom View Search Option for Note Titles
  • Patient Merge Ancillary Data Review Option Requirements
  • Manually creating PTF record in Putty
  • Turn on Auditing for a Particular Field in a File
  • Change the Pick List Start/Stop Date/Time
  • Change the IV Batch Fill Time
  • Change Medication Expiration Time for Wards
  • Modify A Patient Movement In FileMan
  • Add Case Managers to Immunizations Case Data
  • Change a Schedule’s Admin Times
  • Troubleshooting Notification Issues
  • Run a Formulary Report From a Windows Workstation
  • Editing a Group Note Title Name
  • Adding New Users to File Imed Consent Documents through Mirth
  • ROOM-BED Sharing Between Two Wards
  • Audit a Deleted Scanned Image
  • Set up Hospital Ward Location
  • Restandardizing Immunization Table
  • Fix Error When Trying to Exchange a Reminder Dialog
  • Add a Default Med Route to a Pharmacy Orderable Item
  • Assign Student User Class so Notes Require a Cosigner
  • All FAQs
  • Print a Medication Administration History for Scheduled Down Time
  • Vaccines not Displaying on Immunization Print Out
  • Hiding/Viewing Retracted Notes in CareVue
  • Add NO HOME MEDS Entry to Drug File
  • Create a Reminder Dialog Element with an Orderable Linked
  • Add a DEA Number and NPI to Prescribers
  • Add a Formulary Alternative to a Medication
  • Cancel a Lab Test that Has Been Verified
  • Assigning Default Cosigner in CareVue
  • How to add the Provider Security Key to a User
  • Add a Synonym to an Orderable Item
  • Change Lab Medical Director’s Name
  • Audit Report to See When Users Signed On
  • Instructions on Setting up User Access for BCMA Reports
  • Set up a Default Note Title
  • View ADT HL7 Message in OpenVista
  • Add New Vital Qualifiers
  • Creating Fileman Report to Locate Inactive CPT Code in Charge Master
  • Add Special Instructions to a Pharmacy Orderable Item
  • Changing Collection Sample Order
  • Steps to Add the Person Class to Nurse Users
  • Troubleshoot BCMA Scanning Issue with Synonym Lookup
  • Add Info to a Physician’s Profile
  • Add/Delete Medication Dosages
  • Enter/Edit High Dose Medication Alert
  • Changing the Hospital Name – Lab Reports
  • Pull Lab Results in to a Note Title
  • What do the Error Messages in BCMA Mean?
  • Menu options for HBIPS Reports
  • Disable the Duplicate Drug Class Order Check
  • Status Time Radiology Report
  • Reassign a Note to Correct Patient
  • Add a Header to Reports printed from the Reports tab in CareVue
  • Export Pharmacy Drug File Report
  • Days Lab Orders Will Display on Coversheet
  • Attaching Scanned Images/Documents to a Note in CareVue
  • Restarting Application in Glassfish
  • Remove an Expected Cosigner
  • Determine the Drugs Associated with an Allergy (Including Food Allergies)
  • Adding a Web Link for External Application to CareVue Menu
  • Inactivating a Laboratory Test
  • Delete a Lab Test
  • Delete a Surgical Pathology Accession
  • Extend Stop Date for Medication Orders
  • Unflag an Order
  • Creating New Template Fields
  • Deleting Comments from Lab Results
  • Add Website to CareVue Resources
  • Set up a Custom View for Note Title Display
  • Edit the Blood Bank CareVue Report
  • Verify a DEA Number for a Provider
  • Find Errors in Lab Interface Messages
  • Steps to Exchange a Reminder Dialog Out
  • Testing Interface Connections from Mirth
  • Fix Collection List is Still Building Error
  • Limiting Outpatient Prescription Printing
  • Steps to Inactivate a Note Title
  • Troubleshooting a DEVICE – Tips
  • Assign a Surrogate for Notifications
  • Adding a Reference Site to the Information Button in CareVue
  • Fix Mumps Error Received on CareVue Labs Tab on Micro Result
  • Link a Shared Template to a Note
  • NonVerified Pharmacy Order Clean-Up Tool
  • Troubleshooting Errors in the Error Trap
  • BCMA – Setting Individual User View Back To Default
  • Check Required Services in CareVue
  • Lab Collection List Setup
  • Cancelling Radiology Exams with a Parent Exam
  • Using the Find Command in Linux
  • Updating MySQL User Password for Mirth
  • Set or Change Lab Orders Default Printer
  • Change – Changing password aging parameters
  • Editing the Splash Screen that Appears Upon CareVue Login
  • Change Vitals Ranges
  • GUI Desktop in Linux
  • Add/Inactivate Exams Listed on the Wellness Tab
  • Set Up Notifications
  • Change HFS Device Path and Default Directory
  • Remove an Additional Signer
  • Export a CareVue Template
  • Job Exam on GT.M Systems
  • Changing CareVue Timeout
  • Acrobat Failure To Connect To A DDE Server Error
  • Import a CareVue Template
  • Creating a New Mail Group to Send Notifications
  • Linux Volume Expansion
  • How to add a New Display Group
  • How To Search Routines For A String
  • Changing File Ownership (chown)
  • Resending Bulk Messages through Mirth Changing Message Control ID
  • Change Charge Master Item Number
  • The Locktable at a GT.M Site from the Programmer Prompt
  • Set up or Change Lab Charge Point
  • Windows – How To Stop/Start A Service – Like GF
  • Adding Flag to Patient Chart
  • Changing Permissions With chmod (numbers)
  • Setting Parameter to Stop Mumps Error when Entering New Charge Master Item
  • Access List of Running Tasks
  • Changing Windows Display Setting so all of CareVue Dialog Appears
  • The Locktable in CACHE (from the programmer prompt)
  • Changing Rad/Nuc Report Headers and Footers
  • Create a New PDO Using a Selected Progress Note Health Summary
  • Adding an Administrative Update User with Notifications to a Consult
  • Schedule the ORMTIME RUN Task
  • Add or Remove Med Routes From a Dosage Form
  • Clear CIANB Resource
  • Open Vista Quick Reference Guide – Tips and Tricks
  • Change Charges from Multi Dose to Single Dose
  • Start Taskman
  • Change a Provider Attached to an Order in Fileman
  • Configuring Putty
  • Review Data Innovations Messages in OpenVista
  • Administer a Medication After Discharge
  • PE Installation/Upgrade Instructions
  • Create a Lab Charge Master Report Sorted by Accession Area
  • Customizing the OpenVista Backup
  • Change or Add Text to Delayed Order Prompts
  • Enable Noupdates Mode for CareVue
  • Printing to a Device in Putty
  • BCMA CCOW Error
  • Reviewing Mirth Server Logs
  • Check error-log entries related to interfaces
  • Enable the Trace Log on a PC
  • Patient Lock – Trouble Finding Lock On Orders Tab
  • Print to an HFS Device
  • Checking Queues in Mirth Interface Engine
  • Adding Start Date/Time to Generic Order
  • Changing How Many Columns Appear on CareVue Order Menu
  • Fix Issue where CareVue Dev icon is launching CareVue Prod
  • Adding a Group to Forward a Notification
  • Creating New Category II Patient Record Flag
  • Fixing the “An Operation was attempted on something that is not a socket” Error
  • HL7 Filers Ghost Process Q & A
  • HL7 Find Protocol and Routine
  • Restarting Glassfish
  • Adding Physician to Mirth
  • Enter Local Possible Dosages
  • Install PE jar File on a Windows Machine
  • Restarting Journaling in a GT.M Environment
  • HL7 Incoming & Outgoing Filers
  • Creating Pediatric Blood Pressure Vital
  • Installing JAVA on Windows 7 (64-bit) OS and IE 9 (32-bit) version
  • HL7 Link Manager
  • Editing Auto-Discontinue Admission Event
  • Setting Up A Printer In OpenVista
  • Deleting a Rad/Nuc Report
  • Admit, Transfer, and Discharge Patient Manually in OpenVista
  • HL7 Start, Stop Individual Logical Links
  • Viewing Mailman Messages in OpenVista/Putty
  • Printing Multiple Note Documents for a Patient
  • Check Lab Interface Messages in OpenVista from Data Innovations
  • Setting up Health Summary Lists
  • HL7 System Link Monitor
  • Complete or Stop a Patient Specific IV Without Scanning
  • Starting the CareVue CIA Listener
  • How to Determine the Drugs Associated with an Allergy
  • Editing Auto-Discontinue Discharge Event
  • Editing Common Procedure Flag for Rad/Nuc Orderable Items
  • Increasing Heap Allocation for MirthConnect
  • Microbiology Trend Report
  • Starting the RPC Broker
  • Mirth Java Version
  • Adding Consult Procedure Service to ALL SERVICES to Show on the Consult Tab
  • Editing Rad/Nuc Procedure Name
  • Add Injection Sites for BCMA
  • Mirth Channel Restart
  • Allocate and De-Allocate User Keys
  • Procedure Setup Including Charge Dropping Configuration
  • Editing Auto-Discontinue Transfer Event
  • Adding a New Division to a User
  • Mirth Update User Java Settings
  • Inactivating a User in Radiology
  • Assign @ Fileman Access
  • Remove An HL7 Message Manually
  • Assign User Fileman as a Secondary Menu Option
  • Overriding a Rad/Nuc Med Report from Draft to Verified
  • Delete an Accessioned Lab Test
  • Complete or Stop a Ward Stock IV Without Scanning
  • Reprocess HL7 Message within OpenVista
  • Default a Ward for a User
  • Checking an Option to See if it is Locked by Security Key
  • How to Add a New Dosage to a Dispense Drug
  • Default Stop Date for a Medication
  • Overriding a Rad/Nuc Med Exam Case to Complete
  • Reprocess Multiple Error Messages in Mirth
  • Clearing an Electronic Signature
  • Clear Pending Pharmacy Orders
  • Enable Order Checks in CareVue
  • Surrogate in Putty
  • Add Room/Bed to Dietary Package
  • Create Verify Code in CareVue
  • Creating a Generic Disposition for Patient Dashboard
  • Overriding Exams to Complete
  • Edit the BCMA Missing Dose Printer and Notification Mail Group
  • Enable Session Output for Putty
  • Reset an Electronic Signature
  • Resending a message within Mirth
  • Set Provider Census Outpatient Parameters
  • Entering and Editing Rad Personnel Classification
  • Look up a User’s Access/Verify Codes
  • Remove a Patch in BCMA
  • Edit Patient Lookup Parameters for BCMA
  • Resolve Processing ID Mismatch with Site Parameters Error
  • Setting up User Quick Orders
  • Set or Change Default Rad Orders Printer
  • Person Class Entry
  • Restarting Lab Orders and Results Interfaces Connected to DI – Cache
  • How to Change Wards to Units in CareVue
  • Adding New User to Existing Team
  • Steps for Manually Adding Language to Patient Chart
  • Remove the Expiration Date from PERSON CLASS
  • Restarting Lab Orders and Results Interfaces Connected to DI – Linux
  • Import a CCDA
  • Adding New Lab Test to Charge Master
  • Team List Management Configuration Instructions
  • Edit/Modify Lab POC Results
  • User Profile Inquiry & User Class
  • Searching for Messages within Mirth
  • How to Unlock a Visit that Has Been Locked
  • No Available Bags in BCMA
  • Verify Code Can No Longer be Left Blank
  • Attach Images from the Tools Option in CareVue
  • Deleting a Division from Edit Existing User Option
  • Set Up Message Pruning in Mirth
  • Auto Save Settings for Notes
  • Grant Access to Write Medication Orders
  • Starting and Stopping MySQL and Mirth
  • Viewing Future Visits in CareVue
  • Mark a Patient Record as Sensitive and View Report
  • Correct Template Error That is Caused When Deleting Note Titles
  • Transcription Logical Link Configuration
  • Add Immunization Manufacturer and Lot Number
  • Define or Change Default Printer for Consults
  • Using the Display User Access to Patient Report for Auditing
  • Creating a Health Summary to Link to Patient Data Objects
  • Find a Fileman Global Structure
  • Run Pharmacy Charge Master Report
  • Completing a Patient Merge
  • How to Release Locks or Kill Jobs
  • Find HL7 Message Exceptions
  • Creating a Progress Note Health Summary to Link to Patient Data Objects
  • Setting up Laboratory Medical Director on Auto-Fax Documents
  • MySQL and Mirth Autostart
  • Correct Date of Death to Complete Duplicate Record Merge
  • Change Dosage Form for a Pharmacy Orderable Item
  • Reactivate Providers that have been Inactivated
  • Color Coded Patch Given/Removed Guide
  • Duplicate Record Merge Troubleshooting
  • Add New Lot Number – Immunizations
  • Auditing Who Entered a Patient Movement in OpenVista
  • Run Fileman Report for Specific Notes Written During Time Period
  • Add Pregnancy-Lactation Status
  • Creating New TIU Note Title
  • MySQL Show Running Queries
Home EHR Carevue Frequently Asked Questions Duplicate Record Merge Troubleshooting

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PICK LIST
===============================
If you receive a message indicating that one or both patients are still on an active pick list, you will need to run a Fileman Search on FILE #53.5 (PICK LIST) to look for the patient’s name and corresponding PICK LIST number. Then, you will delete the patient from the pick list. Steps to Run the FM Search: Entry points by user are highlighted

 
1. Select Systems Manager Menu Option: FM VA FileMan
2. Select VA FileMan Option: SEARCH File Entries

Output from what File: PERSON CLASS//PICK LIST

-A- SEARCH FOR PICK LIST FIELD: PATIENT (multiple)

-A- SEARCH FOR PICK LIST PATIENT SUB-FIELD: PATIENT

-A- CONDITION: EQUALS

-A- EQUALS PHARMACY PATIENT: ENTER PATIENT NAME

-B- SEARCH FOR PICK LIST PATIENT SUB-FIELD: <ENTER>

-B- SEARCH FOR PICK LIST FIELD: <ENTER>

IF: A// <ENTER> PICK LIST PATIENT EQUALS PATIENT NAME
DO YOU WANT THIS SEARCH SPECIFICATION TO BE CONSIDERED TRUE FOR CONDITION -A-
1) WHEN AT LEAST ONE OF THE ‘PATIENT’ MULTIPLES SATISFIES IT
2) WHEN ALL OF THE ‘PATIENT’ MULTIPLES SATISFY IT CHOOSE 1-2: 1// <ENTER> (to accept default)

STORE RESULTS OF SEARCH IN TEMPLATE: <ENTER>

Sort by: PICK LIST #//<ENTER>

Start with PICK LIST #: FIRST//<ENTER>

First Print FIELD: PATIENT (multiple)

First Print PATIENT SUB-FIELD: PATIENT

Then Print PATIENT SUB-FIELD: <ENTER>

Then Print FIELD: <ENTER>

Heading (S/C): PICK LIST Search//<ENTER>

 
3. Note the pick list number to the left. Now, to delete the patient from the list:
4. Select VA FileMan Option: ENTER or Edit File Entries

Input to what File: PICK LIST// <ENTER> for default or re-enter PICK LIST

EDIT WHICH FIELD: ALL// PATIENT (multiple)

EDIT WHICH PATIENT SUB-FIELD: ALL// PATIENT

THEN EDIT PATIENT SUB-FIELD: <ENTER>

THEN EDIT FIELD: <ENTER>

Select PICK LIST: Enter number of the pick list that this patient is on.
Select PATIENT: Enter patient name, i.e. PATIENT,CL; you may also enter MRN
1 PATIENT,CLINICAL F 4-27-55 TST900000101 Female
2 PATIENT,CLINICAL M 11-18-45 TST900000102 300-01 Male

CHOOSE 1-2: 1 PATIENT,CLINICAL F 4-27-55 TST900000101 Female …OK? Yes// : to accept Yes default

PATIENT: PATIENT,CLINICAL F// @

SURE YOU WANT TO DELETE THE ENTIRE PATIENT? Y (Yes)
Select PICK LIST: If the patient is on more than one pick list, enter the next pick list number. Otherwise, press Enter and return to the Duplicate Resolution Operations Menu to Approve Verified Duplicates for Merging.

 
Next Of Kin (NOK)
===========================================
Note the NOK data that appears for both the ‘TO’ Patient (Surviving Record) and the ‘FROM’ Patient (Retiring Record).

 
1. At main menu, enter TEST to Test an option not in your menu.
2. At Option entry to test: enter DG LOAD PATIENT DATA OPTION
2. Enter Surviving Record patient’s name.
3. Enter through screens to view patient demographic data.
4. At following prompts: Do you want to edit Patient Data? Yes// <ENTER> to accept Yes default

Do you want to validate/edit the Patient’s Address? Enter N
5. Enter through 3 screens (Patient Demographic Data <1>; Additional Patient Demographic Data <1.1>; Patient Data <2>) until you get to Emergency Contact Data (screen <3>). Enter 1 to edit NOK
6. At K-NAME OF PRIMARY NOK: Enter the ‘FROM’ (Retiring Record) NOK data
7. Enter ^ to Exit and you will see the following screens
Checking data for consistency…

DO YOU WANT TO UPDATE THESE INCONSISTENCIES NOW? Yes//Enter N
8. Enter Retiring Record patient name and follow steps 3-5 above. At K-NAME OF PRIMARY NOK, enter an @ sign after // to delete NOK from the ‘FROM’ patient.

 
ORDER CHECK NARRATIVE
========================================
1. RUN FM SEARCH ON PHARMACY PATIENT FILE #55, searching for ‘FROM’ patient name to find orders that may have order check narratives.

Select VA FileMan Option: Search File Entries

Output from what File: PHARMACY PATIENT// PHARMACY PATIENT

-A- SEARCH FOR PHARMACY PATIENT FIELD: .01 NAME

-A- CONDITION: EQUALS

-A- EQUALS PATIENT: ENTER PATIENT NAME

-B- SEARCH FOR PHARMACY PATIENT FIELD: <ENTER>
IF: A// <ENTER> NAME EQUALS 3 (PLSDHYS,JADYDJLA G)
STORE RESULTS OF SEARCH IN TEMPLATE: <ENTER>
Sort by: NUMBER// <ENTER>
Start with NUMBER: FIRST// <ENTER>

First Print FIELD: NAME

Then Print FIELD: 52.2 NON-VA MEDS (multiple)

Then Print NON-VA MEDS SUB-FIELD: 9 ORDER CHECKS (multiple)

Then Print ORDER CHECKS SUB-FIELD: .01 ORDER CHECK NARRATIVE
If a match is found, information will display.

Select VA FileMan Option: ENter or Edit File Entries
2. DELETE ORDER CHECK NARRATIVE – EDIT FILE #55, FIELD #52.2 (HOME MEDS), DELETE OC NARRATIVE .01

Input to what File: PHARMACY PATIENT// 55 PHARMACY PATIENT
(2 entries)
EDIT WHICH FIELD: ALL// 52.2 NON-VA MEDS (multiple)

EDIT WHICH NON-VA MEDS SUB-FIELD: ALL// 9 ORDER CHECKS (multiple)

EDIT WHICH ORDER CHECKS SUB-FIELD: ALL// .01 ORDER CHECK NARRATIVE
THEN EDIT ORDER CHECKS SUB-FIELD:
THEN EDIT NON-VA MEDS SUB-FIELD:
THEN EDIT FIELD:
Select PHARMACY PATIENT NAME: PLSDHYS,JADYDJLA G 4-27-55 TST900000101
Female
…OK? Yes// (Yes)
Select ORDERABLE ITEM: IBUPROFEN// <ENTER>
Select ORDER CHECK NARRATIVE: XXXXXX// enter @ to delete
Are you sure…? Enter Yes
Continue to move though Order Check Narratives that have been identified

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