Restarting Lab Orders and Results Interfaces Connected to DI – Cache
- Setting up User Account to be Part of the Merge Process
- Clear Single Thread Processing Issues
- Setting up a new Inpatient Location (Ward)
- Delete an ANATOMIC PATHOLOGY Unable to Complete
- Samba Restart for BCMA Error Running CareVue Executable
- Dropping the CareVue Runtime Folder
- Inactivating Ward Location
- Steps to Create a New Menu Option
- How to Resolve: Collection List is Not Printing
- Custom View Search Option for Note Titles
- Patient Merge Ancillary Data Review Option Requirements
- Manually creating PTF record in Putty
- Turn on Auditing for a Particular Field in a File
- Change the Pick List Start/Stop Date/Time
- Change the IV Batch Fill Time
- Change Medication Expiration Time for Wards
- Modify A Patient Movement In FileMan
- Add Case Managers to Immunizations Case Data
- Change a Schedule’s Admin Times
- Troubleshooting Notification Issues
- Run a Formulary Report From a Windows Workstation
- Editing a Group Note Title Name
- Adding New Users to File Imed Consent Documents through Mirth
- ROOM-BED Sharing Between Two Wards
- Audit a Deleted Scanned Image
- Set up Hospital Ward Location
- Restandardizing Immunization Table
- Fix Error When Trying to Exchange a Reminder Dialog
- Add a Default Med Route to a Pharmacy Orderable Item
- Assign Student User Class so Notes Require a Cosigner
- All FAQs
- Print a Medication Administration History for Scheduled Down Time
- Vaccines not Displaying on Immunization Print Out
- Hiding/Viewing Retracted Notes in CareVue
- Add NO HOME MEDS Entry to Drug File
- Create a Reminder Dialog Element with an Orderable Linked
- Add a DEA Number and NPI to Prescribers
- Add a Formulary Alternative to a Medication
- Cancel a Lab Test that Has Been Verified
- Assigning Default Cosigner in CareVue
- How to add the Provider Security Key to a User
- Add a Synonym to an Orderable Item
- Change Lab Medical Director’s Name
- Audit Report to See When Users Signed On
- Instructions on Setting up User Access for BCMA Reports
- Set up a Default Note Title
- View ADT HL7 Message in OpenVista
- Add New Vital Qualifiers
- Creating Fileman Report to Locate Inactive CPT Code in Charge Master
- Add Special Instructions to a Pharmacy Orderable Item
- Changing Collection Sample Order
- Steps to Add the Person Class to Nurse Users
- Troubleshoot BCMA Scanning Issue with Synonym Lookup
- Add Info to a Physician’s Profile
- Add/Delete Medication Dosages
- Enter/Edit High Dose Medication Alert
- Changing the Hospital Name – Lab Reports
- Pull Lab Results in to a Note Title
- What do the Error Messages in BCMA Mean?
- Menu options for HBIPS Reports
- Disable the Duplicate Drug Class Order Check
- Status Time Radiology Report
- Reassign a Note to Correct Patient
- Add a Header to Reports printed from the Reports tab in CareVue
- Export Pharmacy Drug File Report
- Days Lab Orders Will Display on Coversheet
- Attaching Scanned Images/Documents to a Note in CareVue
- Restarting Application in Glassfish
- Remove an Expected Cosigner
- Determine the Drugs Associated with an Allergy (Including Food Allergies)
- Adding a Web Link for External Application to CareVue Menu
- Inactivating a Laboratory Test
- Delete a Lab Test
- Delete a Surgical Pathology Accession
- Extend Stop Date for Medication Orders
- Unflag an Order
- Creating New Template Fields
- Deleting Comments from Lab Results
- Add Website to CareVue Resources
- Set up a Custom View for Note Title Display
- Edit the Blood Bank CareVue Report
- Verify a DEA Number for a Provider
- Find Errors in Lab Interface Messages
- Steps to Exchange a Reminder Dialog Out
- Testing Interface Connections from Mirth
- Fix Collection List is Still Building Error
- Limiting Outpatient Prescription Printing
- Steps to Inactivate a Note Title
- Troubleshooting a DEVICE – Tips
- Assign a Surrogate for Notifications
- Adding a Reference Site to the Information Button in CareVue
- Fix Mumps Error Received on CareVue Labs Tab on Micro Result
- Link a Shared Template to a Note
- NonVerified Pharmacy Order Clean-Up Tool
- Troubleshooting Errors in the Error Trap
- BCMA – Setting Individual User View Back To Default
- Check Required Services in CareVue
- Lab Collection List Setup
- Cancelling Radiology Exams with a Parent Exam
- Using the Find Command in Linux
- Updating MySQL User Password for Mirth
- Set or Change Lab Orders Default Printer
- Change – Changing password aging parameters
- Editing the Splash Screen that Appears Upon CareVue Login
- Change Vitals Ranges
- GUI Desktop in Linux
- Add/Inactivate Exams Listed on the Wellness Tab
- Set Up Notifications
- Change HFS Device Path and Default Directory
- Remove an Additional Signer
- Export a CareVue Template
- Job Exam on GT.M Systems
- Changing CareVue Timeout
- Acrobat Failure To Connect To A DDE Server Error
- Import a CareVue Template
- Creating a New Mail Group to Send Notifications
- Linux Volume Expansion
- How to add a New Display Group
- How To Search Routines For A String
- Changing File Ownership (chown)
- Resending Bulk Messages through Mirth Changing Message Control ID
- Change Charge Master Item Number
- The Locktable at a GT.M Site from the Programmer Prompt
- Set up or Change Lab Charge Point
- Windows – How To Stop/Start A Service – Like GF
- Adding Flag to Patient Chart
- Changing Permissions With chmod (numbers)
- Setting Parameter to Stop Mumps Error when Entering New Charge Master Item
- Access List of Running Tasks
- Changing Windows Display Setting so all of CareVue Dialog Appears
- The Locktable in CACHE (from the programmer prompt)
- Changing Rad/Nuc Report Headers and Footers
- Create a New PDO Using a Selected Progress Note Health Summary
- Adding an Administrative Update User with Notifications to a Consult
- Schedule the ORMTIME RUN Task
- Add or Remove Med Routes From a Dosage Form
- Clear CIANB Resource
- Open Vista Quick Reference Guide – Tips and Tricks
- Change Charges from Multi Dose to Single Dose
- Start Taskman
- Change a Provider Attached to an Order in Fileman
- Configuring Putty
- Review Data Innovations Messages in OpenVista
- Administer a Medication After Discharge
- PE Installation/Upgrade Instructions
- Create a Lab Charge Master Report Sorted by Accession Area
- Customizing the OpenVista Backup
- Change or Add Text to Delayed Order Prompts
- Enable Noupdates Mode for CareVue
- Printing to a Device in Putty
- BCMA CCOW Error
- Reviewing Mirth Server Logs
- Check error-log entries related to interfaces
- Enable the Trace Log on a PC
- Patient Lock – Trouble Finding Lock On Orders Tab
- Print to an HFS Device
- Checking Queues in Mirth Interface Engine
- Adding Start Date/Time to Generic Order
- Changing How Many Columns Appear on CareVue Order Menu
- Fix Issue where CareVue Dev icon is launching CareVue Prod
- Adding a Group to Forward a Notification
- Creating New Category II Patient Record Flag
- Fixing the “An Operation was attempted on something that is not a socket” Error
- HL7 Filers Ghost Process Q & A
- HL7 Find Protocol and Routine
- Restarting Glassfish
- Adding Physician to Mirth
- Enter Local Possible Dosages
- Install PE jar File on a Windows Machine
- Restarting Journaling in a GT.M Environment
- HL7 Incoming & Outgoing Filers
- Creating Pediatric Blood Pressure Vital
- Installing JAVA on Windows 7 (64-bit) OS and IE 9 (32-bit) version
- HL7 Link Manager
- Editing Auto-Discontinue Admission Event
- Setting Up A Printer In OpenVista
- Deleting a Rad/Nuc Report
- Admit, Transfer, and Discharge Patient Manually in OpenVista
- HL7 Start, Stop Individual Logical Links
- Viewing Mailman Messages in OpenVista/Putty
- Printing Multiple Note Documents for a Patient
- Check Lab Interface Messages in OpenVista from Data Innovations
- Setting up Health Summary Lists
- HL7 System Link Monitor
- Complete or Stop a Patient Specific IV Without Scanning
- Starting the CareVue CIA Listener
- How to Determine the Drugs Associated with an Allergy
- Editing Auto-Discontinue Discharge Event
- Editing Common Procedure Flag for Rad/Nuc Orderable Items
- Increasing Heap Allocation for MirthConnect
- Microbiology Trend Report
- Starting the RPC Broker
- Mirth Java Version
- Adding Consult Procedure Service to ALL SERVICES to Show on the Consult Tab
- Editing Rad/Nuc Procedure Name
- Add Injection Sites for BCMA
- Mirth Channel Restart
- Allocate and De-Allocate User Keys
- Procedure Setup Including Charge Dropping Configuration
- Editing Auto-Discontinue Transfer Event
- Adding a New Division to a User
- Mirth Update User Java Settings
- Inactivating a User in Radiology
- Assign @ Fileman Access
- Remove An HL7 Message Manually
- Assign User Fileman as a Secondary Menu Option
- Overriding a Rad/Nuc Med Report from Draft to Verified
- Delete an Accessioned Lab Test
- Complete or Stop a Ward Stock IV Without Scanning
- Reprocess HL7 Message within OpenVista
- Default a Ward for a User
- Checking an Option to See if it is Locked by Security Key
- How to Add a New Dosage to a Dispense Drug
- Default Stop Date for a Medication
- Overriding a Rad/Nuc Med Exam Case to Complete
- Reprocess Multiple Error Messages in Mirth
- Clearing an Electronic Signature
- Clear Pending Pharmacy Orders
- Enable Order Checks in CareVue
- Surrogate in Putty
- Add Room/Bed to Dietary Package
- Create Verify Code in CareVue
- Creating a Generic Disposition for Patient Dashboard
- Overriding Exams to Complete
- Edit the BCMA Missing Dose Printer and Notification Mail Group
- Enable Session Output for Putty
- Reset an Electronic Signature
- Resending a message within Mirth
- Set Provider Census Outpatient Parameters
- Entering and Editing Rad Personnel Classification
- Look up a User’s Access/Verify Codes
- Remove a Patch in BCMA
- Edit Patient Lookup Parameters for BCMA
- Resolve Processing ID Mismatch with Site Parameters Error
- Setting up User Quick Orders
- Set or Change Default Rad Orders Printer
- Person Class Entry
- Restarting Lab Orders and Results Interfaces Connected to DI – Cache
- How to Change Wards to Units in CareVue
- Adding New User to Existing Team
- Steps for Manually Adding Language to Patient Chart
- Remove the Expiration Date from PERSON CLASS
- Restarting Lab Orders and Results Interfaces Connected to DI – Linux
- Import a CCDA
- Adding New Lab Test to Charge Master
- Team List Management Configuration Instructions
- Edit/Modify Lab POC Results
- User Profile Inquiry & User Class
- Searching for Messages within Mirth
- How to Unlock a Visit that Has Been Locked
- No Available Bags in BCMA
- Verify Code Can No Longer be Left Blank
- Attach Images from the Tools Option in CareVue
- Deleting a Division from Edit Existing User Option
- Set Up Message Pruning in Mirth
- Auto Save Settings for Notes
- Grant Access to Write Medication Orders
- Starting and Stopping MySQL and Mirth
- Viewing Future Visits in CareVue
- Mark a Patient Record as Sensitive and View Report
- Correct Template Error That is Caused When Deleting Note Titles
- Transcription Logical Link Configuration
- Add Immunization Manufacturer and Lot Number
- Define or Change Default Printer for Consults
- Using the Display User Access to Patient Report for Auditing
- Creating a Health Summary to Link to Patient Data Objects
- Find a Fileman Global Structure
- Run Pharmacy Charge Master Report
- Completing a Patient Merge
- How to Release Locks or Kill Jobs
- Find HL7 Message Exceptions
- Creating a Progress Note Health Summary to Link to Patient Data Objects
- Setting up Laboratory Medical Director on Auto-Fax Documents
- MySQL and Mirth Autostart
- Correct Date of Death to Complete Duplicate Record Merge
- Change Dosage Form for a Pharmacy Orderable Item
- Reactivate Providers that have been Inactivated
- Color Coded Patch Given/Removed Guide
- Duplicate Record Merge Troubleshooting
- Add New Lot Number – Immunizations
- Auditing Who Entered a Patient Movement in OpenVista
- Run Fileman Report for Specific Notes Written During Time Period
- Add Pregnancy-Lactation Status
- Creating New TIU Note Title
- MySQL Show Running Queries
- Log in to the server where Data Innovations’ Instrument Manager is loaded. If Instrument Manager is not running, double click on the Instrument Manager Icon on the desktop, and login.
- Click on System Status to show the Status window.
- You will now see a screen similar to the following appear:
The two interfaces highlighted above are for lab orders and results. Yours may be named something slightly different. In the screenshot, OpenVista Orders is the orders interface and OpenVista Results is the results interface. If they say Connecting instead of On then they are down and need to be restarted. Sometimes even when they say On, you may see numbers in the InQ (orders) or SendQ (results) columns that do not clear, indicating that the interface does need to be restarted. If you see this happen, click on the interface with numbers accumulating in the InQ or SendQ columns and click Stop Selected Connections. Once the interface is stopped, click Start Selected Connections and then you should see it go to a Connecting state.
- The next step is to sign in to putty and verify that there is only 1 task running for each interface in Task Manager.
If there are “multiple” tasks in Taskman, they will need to be cleaned up
Core Applications …
Device Management …
Menu Management …
Programmer Options …
Operations Management …
Spool Management …
Information Security Officer Menu …
Taskman Management …
User Management …
VA FileMan …
Application Utilities …
Capacity Planning …
HL7 Main Menu …
Test an option not in your menu
Select Systems Manager Menu Option: TASKman Management
Schedule/Unschedule Options
One-time Option Queue
Taskman Management Utilities …
List Tasks
Dequeue Tasks
Requeue Tasks
Delete Tasks
Print Options that are Scheduled to run
Cleanup Task List
Print Options Recommended for Queueing
Select Taskman Management Option: LIst Tasks
List Tasks Option
All your tasks.
Your future tasks.
Every task.
List of tasks.
Unsuccessful tasks.
Future tasks.
Running tasks.
Select Type Of Listing: RU Running tasks.
Running tasks…
A list of tasks will display and you should look for any tasks that have LAB INTERFACE2 (orders) or LAB INTERFACER (results). Take note of the task number before the colon and the Job # associated with any of these as you press enter through the list. There should only be two Lab Interface jobs running and they will look like these:
——————————————————————————-
130671194: ^HLLP, HL7 Message Processor for LAB INTERFACER.
Device DATA INNOVATIONR – INBOUND. XXXX,XXXX. From Today at 13:03,
By FRENCH,JIM. Started running Today at 13:03.
Job #: 5360 [14F0]
——————————————————————————-
130671460: ^HLLP, HL7 Message Processor for LAB INTERFACE2.
Device DATA INNOVATIONS – OUTBOUND. XXXX,XXXX. From Today at 13:24, By FRENCH,JIM. Started running Today at 13:24.
Job #: 5616 [15F0]
- If there are more than one of each task for LAB INTERFACE2 or LAB INTERFACER, you should clean them up by doing the following (remember that you only need to perform these steps for LAB INTERFACE2 if orders are not crossing from OpenVista to DI or LAB INTERFACER if results are not crossing from DI to OpenVista):
Schedule/Unschedule Options
One-time Option Queue
Taskman Management Utilities …
List Tasks
Dequeue Tasks
Requeue Tasks
Delete Tasks
Print Options that are Scheduled to run
Cleanup Task List
Print Options Recommended for Queueing
Select Taskman Management Option: cleanup Task List
This will allow you to remove entries from TaskMan’s list of
running tasks that you believe are not running.
The questions will be asked assuming you have just killed a task
Which tasks did you forcibly exit (?T for list): ?TASK LIST <– You can type ?T here to see a list of tasks to choose from if you hadn’t previously written down the task numbers and job numbers
4762319: GO^XMKPLQ, MailMan: Background Filer (Mover). No device. XXX.
From 6/22/2010 at 20:59, By MANAGER,SYSTEM.
Started running Today at 10:10. Rejected.
Task’s volume set not listed in index. Job #: 9320 [2468]
——————————————————————————-
4762320: GO^XMTDT, MailMan: Background Filer (Tickler). No device. XXX,XXX.
From 6/22/2010 at 20:59, By MANAGER,SYSTEM.
Started running Today at 10:10. Rejected.
Task’s volume set not listed in index. Job #: 9318 [2466]
——————————————————————————-
4823399:ZISTCP^XWBTCPM1(9260), RPC Broker Listener START on XXX-XXX:openvista1, port 9260. No device. XXX,XXX:openvista1. From 6/12/2010 at 13:16, By MANAGER,SYSTEM. Started running 6/12/2010 at 13:16.
Job #: 9326 [246E]
——————————————————————————-
4873494: EN^HLCSLM, HL7 Link Manager. No device. XXX,XXX.
From 7/26/2010 at 1:40, By MANAGER,SYSTEM.
Started running Today at 10:10. Rejected.
Task’s volume set not listed in index. Job #: 9322 [246A]
Type <Enter> to continue or ‘^’ to exit: ^
Which tasks did you forcibly exit (?T for list): <– This is where you would type the task number you want to remove. If it is the orders interface that is a problem then you would type the number of each LAB INTERFACE2 task or for results you would type the number of each LAB INTERFACER task and press enter.
It should say it successfully removed the task. If not, you will need to kill the job first using the Cache portal or by using the D ^JOBEXAM command at the Programmer prompt after using the ZN “%SYS” command (where the PID is the job number you wrote down above).
XXXX>ZN “%SYS”
%SYS>D ^JOBEXAM
Job# NSpace Routine Lines Globals State PID Current device
272 XXXX XWBRW 6314688 1526208 READ 9596 10.169.157.
273 XXXX HLZTCP 859968 63284 READ 13524 |TCP|10004
276 XXXX CIANBLIS 5217088 806613 READ 13176 10.170.128.
277 DEV XWBRW 949056 130079 READ 9492 192.168.212
278 XXXX DIR 12032 2040 READ 11532 >212.6:5216|11532
281 XXXX CIANBLIS 4466944 696781 READ 14140 10.170.128.
283 XXXX XWBRW 3000768 432694 READ 9364 10.170.128.
284 XXXX LROE 327552 265558 READ 11988 >8.176:3530|11988
285 XXXX CIANBLIS 1302976 205360 READ 6568 10.170.126.
286 XXXX CIANBLIS 16621440 3224383 READ 7988 10.170.128.
287 XXXX XWBRW 1806976 446165 READ 8772 10.170.128.
293 XXXX XWBRW 357120 53843 READ 7392 10.170.128.
296 XXXX XWBRW 907072 146502 READ 11668 10.170.128.
297 XXXX CIANBLIS 49914304 9358483 READ 13468 10.169.85.9
299 XXXX CIANBLIS 3884672 683555 READ 13036 10.169.157.
303 XXXX XWBRW 423040 82103 READ 4340 10.169.180.
304 XXXX XWBRW 4232320 1064173 READ 8452 10.169.157.
305 XXXX CIANBLIS 7776512 1574487 READ 6672 10.170.128.
308 XXXX XQ 343616 97187 READ 3580 >6.150:58728|3580
(N)ext,(P)rev,(G)oto,(E)xamine,(T)erminate,(S)uspend,(R)esume,(Q)uit =><– Type T here to terminate
Terminate: Enter Job # or “P” followed by the PID:<– here type the number in the leftmost column where the PID in the 7th column matches the job # from taskman found above
–> GO BACK TO STEP 5 and cleanup the task list if you have to kill a job to make sure that Taskman is cleaned up.
- Now you should not have any tasks running for the interface that you are having troubles with. To start the interface (task) do the following:
Core Applications …
Device Management …
Menu Management …
Programmer Options …
Operations Management …
Spool Management …
Information Security Officer Menu …
Taskman Management …
User Management …
VA FileMan …
Application Utilities …
Capacity Planning …
HL7 Main Menu …
Test an option not in your menu
Select Systems Manager Menu Option: test an option not in your menu
Option entry to test: hl7 v1.5 OPTIONS HL MENU 1.5 HL7 V1.5 OPTIONS
1 Non-DHCP Application Parameter Enter/Edit
2 Initiate Background Task
3 Start/Stop Log of HL7 Transmissions
4 Non-DHCP Application Parameters Print/Display
Select HL7 V1.5 OPTIONS Option: 2 Initiate Background Task
Note: You must select a Non-DHCP Application for which an HL7 Device has been defined.
Select HL7 NON-DHCP APPLICATION PARAMETER NAME: LAB
1 LAB INTERFACE2 058 DII LA AUTO INST
2 LAB INTERFACER 058 DII LA AUTO INST
CHOOSE 1-2: <– You will now see both the interfaces as options. Type either 1 or 2 and press enter depending on which interface you need to start. Remember that LAB INTERFACE2 is the orders interface and LAB INTERFACER is the results interface.
- Now you should only have one task running per interface in the running list of tasks in Taskman and you should see the connection that was having troubles go to a status in Data Innovations’ Instrument Manager of ON instead of Connecting.
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