Restarting Lab Orders and Results Interfaces Connected to DI – Cache
- BCMA CCOW Error
- Adding Physician to Mirth
- Admit, Transfer, and Discharge Patient Manually in OpenVista
- Complete or Stop a Patient Specific IV Without Scanning
- Complete or Stop a Ward Stock IV Without Scanning
- Edit the BCMA Missing Dose Printer and Notification Mail Group
- Edit Patient Lookup Parameters for BCMA
- No Available Bags in BCMA
- Auditing Who Entered a Patient Movement in OpenVista
- Clear Single Thread Processing Issues
- Inactivating Ward Location
- Manually creating PTF record in Putty
- Modify A Patient Movement In FileMan
- ROOM-BED Sharing Between Two Wards
- Set up Hospital Ward Location
- Print a Medication Administration History for Scheduled Down Time
- Instructions on Setting up User Access for BCMA Reports
- Troubleshoot BCMA Scanning Issue with Synonym Lookup
- What do the Error Messages in BCMA Mean?
- Add a Header to Reports printed from the Reports tab in CareVue
- Adding a Web Link for External Application to CareVue Menu
- Add Website to CareVue Resources
- Adding a Reference Site to the Information Button in CareVue
- Check Required Services in CareVue
- Export a CareVue Template
- Import a CareVue Template
- Change Charge Master Item Number
- Setting Parameter to Stop Mumps Error when Entering New Charge Master Item
- Adding an Administrative Update User with Notifications to a Consult
- Change a Provider Attached to an Order in Fileman
- Create a Lab Charge Master Report Sorted by Accession Area
- Check error-log entries related to interfaces
- Checking Queues in Mirth Interface Engine
- HL7 Filers Ghost Process Q & A
- HL7 Find Protocol and Routine
- HL7 Incoming & Outgoing Filers
- HL7 Link Manager
- HL7 Start, Stop Individual Logical Links
- HL7 System Link Monitor
- Increasing Heap Allocation for MirthConnect
- Mirth Channel Restart
- Mirth Update User Java Settings
- Remove An HL7 Message Manually
- Reprocess HL7 Message within OpenVista
- Reprocess Multiple Error Messages in Mirth
- Add Room/Bed to Dietary Package
- Resending a message within Mirth
- Resolve Processing ID Mismatch with Site Parameters Error
- Restarting Lab Orders and Results Interfaces Connected to DI – Cache
- Restarting Lab Orders and Results Interfaces Connected to DI – Linux
- Searching for Messages within Mirth
- Set Up Message Pruning in Mirth
- Starting and Stopping MySQL and Mirth
- Transcription Logical Link Configuration
- Find a Fileman Global Structure
- Find HL7 Message Exceptions
- Reactivate Providers that have been Inactivated
- Run Fileman Report for Specific Notes Written During Time Period
- Setting up a new Inpatient Location (Ward)
- Steps to Create a New Menu Option
- Turn on Auditing for a Particular Field in a File
- Add Case Managers to Immunizations Case Data
- Restandardizing Immunization Table
- Vaccines not Displaying on Immunization Print Out
- Cancel a Lab Test that Has Been Verified
- Change Lab Medical Director’s Name
- Changing Collection Sample Order
- Changing the Hospital Name – Lab Reports
- Days Lab Orders Will Display on Coversheet
- Delete a Lab Test
- Delete a Surgical Pathology Accession
- Deleting Comments from Lab Results
- Edit the Blood Bank CareVue Report
- Find Errors in Lab Interface Messages
- Fix Collection List is Still Building Error
- Fix Mumps Error Received on CareVue Labs Tab on Micro Result
- Lab Collection List Setup
- Set or Change Lab Orders Default Printer
- Set Up Notifications
- How to add a New Display Group
- Adding Flag to Patient Chart
- Review Data Innovations Messages in OpenVista
- Change or Add Text to Delayed Order Prompts
- Changing How Many Columns Appear on CareVue Order Menu
- Creating New Category II Patient Record Flag
- Editing Auto-Discontinue Admission Event
- Editing Auto-Discontinue Discharge Event
- Editing Auto-Discontinue Transfer Event
- Default a Ward for a User
- Enable Order Checks in CareVue
- Set Provider Census Outpatient Parameters
- Setting up User Quick Orders
- Steps for Manually Adding Language to Patient Chart
- Viewing Future Visits in CareVue
- Using the Display User Access to Patient Report for Auditing
- Completing a Patient Merge
- Correct Date of Death to Complete Duplicate Record Merge
- Duplicate Record Merge Troubleshooting
- Setting up User Account to be Part of the Merge Process
- Patient Merge Ancillary Data Review Option Requirements
- Change Medication Expiration Time for Wards
- Run a Formulary Report From a Windows Workstation
- Add a Default Med Route to a Pharmacy Orderable Item
- Add a Formulary Alternative to a Medication
- Add a Synonym to an Orderable Item
- Add Special Instructions to a Pharmacy Orderable Item
- Add/Delete Medication Dosages
- Disable the Duplicate Drug Class Order Check
- Export Pharmacy Drug File Report
- Extend Stop Date for Medication Orders
- Unflag an Order
- Verify a DEA Number for a Provider
- Limiting Outpatient Prescription Printing
- NonVerified Pharmacy Order Clean-Up Tool
- Change – Changing password aging parameters
- Change HFS Device Path and Default Directory
- Cancelling Radiology Exams with a Parent Exam
- Changing CareVue Timeout
- Changing File Ownership (chown)
- Changing Permissions With chmod (numbers)
- Changing Windows Display Setting so all of CareVue Dialog Appears
- Clear CIANB Resource
- Configuring Putty
- Customizing the OpenVista Backup
- Enable Noupdates Mode for CareVue
- Enable the Trace Log on a PC
- Fix Issue where CareVue Dev icon is launching CareVue Prod
- Changing Rad/Nuc Report Headers and Footers
- Fixing the “An Operation was attempted on something that is not a socket” Error
- Install PE jar File on a Windows Machine
- Installing JAVA on Windows 7 (64-bit) OS and IE 9 (32-bit) version
- Deleting a Rad/Nuc Report
- Editing Common Procedure Flag for Rad/Nuc Orderable Items
- Editing Rad/Nuc Procedure Name
- Inactivating a User in Radiology
- Overriding a Rad/Nuc Med Report from Draft to Verified
- Overriding a Rad/Nuc Med Exam Case to Complete
- Overriding Exams to Complete
- Entering and Editing Rad Personnel Classification
- Set or Change Default Rad Orders Printer
- Adding New User to Existing Team
- Team List Management Configuration Instructions
- Auto Save Settings for Notes
- Correct Template Error That is Caused When Deleting Note Titles
- Creating a Health Summary to Link to Patient Data Objects
- Creating a Progress Note Health Summary to Link to Patient Data Objects
- Creating New TIU Note Title
- Custom View Search Option for Note Titles
- Editing a Group Note Title Name
- Fix Error When Trying to Exchange a Reminder Dialog
- Hiding/Viewing Retracted Notes in CareVue
- Set up a Default Note Title
- Pull Lab Results in to a Note Title
- Reassign a Note to Correct Patient
- Attaching Scanned Images/Documents to a Note in CareVue
- Set up a Custom View for Note Title Display
- Steps to Exchange a Reminder Dialog Out
- Steps to Inactivate a Note Title
- Link a Shared Template to a Note
- Change Vitals Ranges
- Job Exam on GT.M Systems
- Linux Volume Expansion
- The Locktable at a GT.M Site from the Programmer Prompt
- The Locktable in CACHE (from the programmer prompt)
- Open Vista Quick Reference Guide – Tips and Tricks
- PE Installation/Upgrade Instructions
- Printing to a Device in Putty
- Print to an HFS Device
- Restarting Glassfish
- Restarting Journaling in a GT.M Environment
- Setting Up A Printer In OpenVista
- Starting the CareVue CIA Listener
- Starting the RPC Broker
- Troubleshooting a DEVICE – Tips
- Troubleshooting Errors in the Error Trap
- Using the Find Command in Linux
- GUI Desktop in Linux
- Acrobat Failure To Connect To A DDE Server Error
- How To Search Routines For A String
- Windows – How To Stop/Start A Service – Like GF
- Access List of Running Tasks
- Schedule the ORMTIME RUN Task
- Start Taskman
- Allocate and De-Allocate User Keys
- Assign @ Fileman Access
- Assign User Fileman as a Secondary Menu Option
- Checking an Option to See if it is Locked by Security Key
- Clearing an Electronic Signature
- Create Verify Code in CareVue
- Reset an Electronic Signature
- Look up a User’s Access/Verify Codes
- Person Class Entry
- Remove the Expiration Date from PERSON CLASS
- User Profile Inquiry & User Class
- Verify Code Can No Longer be Left Blank
- Grant Access to Write Medication Orders
- Restarting Application in Glassfish
- Mark a Patient Record as Sensitive and View Report
- Add Immunization Manufacturer and Lot Number
- Add New Lot Number – Immunizations
- MySQL Show Running Queries
- Delete an ANATOMIC PATHOLOGY Unable to Complete
- Samba Restart for BCMA Error Running CareVue Executable
- How to Resolve: Collection List is Not Printing
- Change the Pick List Start/Stop Date/Time
- Change the IV Batch Fill Time
- Change a Schedule’s Admin Times
- Troubleshooting Notification Issues
- Assign Student User Class so Notes Require a Cosigner
- Add NO HOME MEDS Entry to Drug File
- Add a DEA Number and NPI to Prescribers
- Assigning Default Cosigner in CareVue
- Audit Report to See When Users Signed On
- View ADT HL7 Message in OpenVista
- Creating Fileman Report to Locate Inactive CPT Code in Charge Master
- Add Info to a Physician’s Profile
- Enter/Edit High Dose Medication Alert
- Remove an Expected Cosigner
- Inactivating a Laboratory Test
- Creating New Template Fields
- Testing Interface Connections from Mirth
- Assign a Surrogate for Notifications
- BCMA – Setting Individual User View Back To Default
- Updating MySQL User Password for Mirth
- Editing the Splash Screen that Appears Upon CareVue Login
- Add/Inactivate Exams Listed on the Wellness Tab
- Remove an Additional Signer
- Creating a New Mail Group to Send Notifications
- Resending Bulk Messages through Mirth Changing Message Control ID
- Set up or Change Lab Charge Point
- Create a New PDO Using a Selected Progress Note Health Summary
- Add or Remove Med Routes From a Dosage Form
- Change Charges from Multi Dose to Single Dose
- Administer a Medication After Discharge
- Reviewing Mirth Server Logs
- Patient Lock – Trouble Finding Lock On Orders Tab
- Adding Start Date/Time to Generic Order
- Adding a Group to Forward a Notification
- Enter Local Possible Dosages
- Creating Pediatric Blood Pressure Vital
- Viewing Mailman Messages in OpenVista/Putty
- Check Lab Interface Messages in OpenVista from Data Innovations
- Mirth Java Version
- Add Injection Sites for BCMA
- Delete an Accessioned Lab Test
- Default Stop Date for a Medication
- Clear Pending Pharmacy Orders
- Surrogate in Putty
- Creating a Generic Disposition for Patient Dashboard
- Enable Session Output for Putty
- Remove a Patch in BCMA
- Import a CCDA
- Attach Images from the Tools Option in CareVue
- Define or Change Default Printer for Consults
- Run Pharmacy Charge Master Report
- Setting up Laboratory Medical Director on Auto-Fax Documents
- MySQL and Mirth Autostart
- Change Dosage Form for a Pharmacy Orderable Item
- Color Coded Patch Given/Removed Guide
- Add Pregnancy-Lactation Status
- Dropping the CareVue Runtime Folder
- Adding New Users to File Imed Consent Documents through Mirth
- Audit a Deleted Scanned Image
- All FAQs
- Create a Reminder Dialog Element with an Orderable Linked
- Add New Vital Qualifiers
- Steps to Add the Person Class to Nurse Users
- Menu options for HBIPS Reports
- Status Time Radiology Report
- Determine the Drugs Associated with an Allergy (Including Food Allergies)
- Printing Multiple Note Documents for a Patient
- Setting up Health Summary Lists
- How to Determine the Drugs Associated with an Allergy
- Microbiology Trend Report
- Adding Consult Procedure Service to ALL SERVICES to Show on the Consult Tab
- Procedure Setup Including Charge Dropping Configuration
- Adding a New Division to a User
- How to Add a New Dosage to a Dispense Drug
- How to Change Wards to Units in CareVue
- Adding New Lab Test to Charge Master
- Edit/Modify Lab POC Results
- How to Unlock a Visit that Has Been Locked
- Deleting a Division from Edit Existing User Option
- How to Release Locks or Kill Jobs
- How to add the Provider Security Key to a User
- Log in to the server where Data Innovations’ Instrument Manager is loaded. If Instrument Manager is not running, double click on the Instrument Manager Icon on the desktop, and login.
- Click on System Status to show the Status window.
- You will now see a screen similar to the following appear:
The two interfaces highlighted above are for lab orders and results. Yours may be named something slightly different. In the screenshot, OpenVista Orders is the orders interface and OpenVista Results is the results interface. If they say Connecting instead of On then they are down and need to be restarted. Sometimes even when they say On, you may see numbers in the InQ (orders) or SendQ (results) columns that do not clear, indicating that the interface does need to be restarted. If you see this happen, click on the interface with numbers accumulating in the InQ or SendQ columns and click Stop Selected Connections. Once the interface is stopped, click Start Selected Connections and then you should see it go to a Connecting state.
- The next step is to sign in to putty and verify that there is only 1 task running for each interface in Task Manager.
If there are “multiple” tasks in Taskman, they will need to be cleaned up
Core Applications …
Device Management …
Menu Management …
Programmer Options …
Operations Management …
Spool Management …
Information Security Officer Menu …
Taskman Management …
User Management …
VA FileMan …
Application Utilities …
Capacity Planning …
HL7 Main Menu …
Test an option not in your menu
Select Systems Manager Menu Option: TASKman Management
Schedule/Unschedule Options
One-time Option Queue
Taskman Management Utilities …
List Tasks
Dequeue Tasks
Requeue Tasks
Delete Tasks
Print Options that are Scheduled to run
Cleanup Task List
Print Options Recommended for Queueing
Select Taskman Management Option: LIst Tasks
List Tasks Option
All your tasks.
Your future tasks.
Every task.
List of tasks.
Unsuccessful tasks.
Future tasks.
Running tasks.
Select Type Of Listing: RU Running tasks.
Running tasks…
A list of tasks will display and you should look for any tasks that have LAB INTERFACE2 (orders) or LAB INTERFACER (results). Take note of the task number before the colon and the Job # associated with any of these as you press enter through the list. There should only be two Lab Interface jobs running and they will look like these:
——————————————————————————-
130671194: ^HLLP, HL7 Message Processor for LAB INTERFACER.
Device DATA INNOVATIONR – INBOUND. XXXX,XXXX. From Today at 13:03,
By FRENCH,JIM. Started running Today at 13:03.
Job #: 5360 [14F0]
——————————————————————————-
130671460: ^HLLP, HL7 Message Processor for LAB INTERFACE2.
Device DATA INNOVATIONS – OUTBOUND. XXXX,XXXX. From Today at 13:24, By FRENCH,JIM. Started running Today at 13:24.
Job #: 5616 [15F0]
- If there are more than one of each task for LAB INTERFACE2 or LAB INTERFACER, you should clean them up by doing the following (remember that you only need to perform these steps for LAB INTERFACE2 if orders are not crossing from OpenVista to DI or LAB INTERFACER if results are not crossing from DI to OpenVista):
Schedule/Unschedule Options
One-time Option Queue
Taskman Management Utilities …
List Tasks
Dequeue Tasks
Requeue Tasks
Delete Tasks
Print Options that are Scheduled to run
Cleanup Task List
Print Options Recommended for Queueing
Select Taskman Management Option: cleanup Task List
This will allow you to remove entries from TaskMan’s list of
running tasks that you believe are not running.
The questions will be asked assuming you have just killed a task
Which tasks did you forcibly exit (?T for list): ?TASK LIST <– You can type ?T here to see a list of tasks to choose from if you hadn’t previously written down the task numbers and job numbers
4762319: GO^XMKPLQ, MailMan: Background Filer (Mover). No device. XXX.
From 6/22/2010 at 20:59, By MANAGER,SYSTEM.
Started running Today at 10:10. Rejected.
Task’s volume set not listed in index. Job #: 9320 [2468]
——————————————————————————-
4762320: GO^XMTDT, MailMan: Background Filer (Tickler). No device. XXX,XXX.
From 6/22/2010 at 20:59, By MANAGER,SYSTEM.
Started running Today at 10:10. Rejected.
Task’s volume set not listed in index. Job #: 9318 [2466]
——————————————————————————-
4823399:ZISTCP^XWBTCPM1(9260), RPC Broker Listener START on XXX-XXX:openvista1, port 9260. No device. XXX,XXX:openvista1. From 6/12/2010 at 13:16, By MANAGER,SYSTEM. Started running 6/12/2010 at 13:16.
Job #: 9326 [246E]
——————————————————————————-
4873494: EN^HLCSLM, HL7 Link Manager. No device. XXX,XXX.
From 7/26/2010 at 1:40, By MANAGER,SYSTEM.
Started running Today at 10:10. Rejected.
Task’s volume set not listed in index. Job #: 9322 [246A]
Type <Enter> to continue or ‘^’ to exit: ^
Which tasks did you forcibly exit (?T for list): <– This is where you would type the task number you want to remove. If it is the orders interface that is a problem then you would type the number of each LAB INTERFACE2 task or for results you would type the number of each LAB INTERFACER task and press enter.
It should say it successfully removed the task. If not, you will need to kill the job first using the Cache portal or by using the D ^JOBEXAM command at the Programmer prompt after using the ZN “%SYS” command (where the PID is the job number you wrote down above).
XXXX>ZN “%SYS”
%SYS>D ^JOBEXAM
Job# NSpace Routine Lines Globals State PID Current device
272 XXXX XWBRW 6314688 1526208 READ 9596 10.169.157.
273 XXXX HLZTCP 859968 63284 READ 13524 |TCP|10004
276 XXXX CIANBLIS 5217088 806613 READ 13176 10.170.128.
277 DEV XWBRW 949056 130079 READ 9492 192.168.212
278 XXXX DIR 12032 2040 READ 11532 >212.6:5216|11532
281 XXXX CIANBLIS 4466944 696781 READ 14140 10.170.128.
283 XXXX XWBRW 3000768 432694 READ 9364 10.170.128.
284 XXXX LROE 327552 265558 READ 11988 >8.176:3530|11988
285 XXXX CIANBLIS 1302976 205360 READ 6568 10.170.126.
286 XXXX CIANBLIS 16621440 3224383 READ 7988 10.170.128.
287 XXXX XWBRW 1806976 446165 READ 8772 10.170.128.
293 XXXX XWBRW 357120 53843 READ 7392 10.170.128.
296 XXXX XWBRW 907072 146502 READ 11668 10.170.128.
297 XXXX CIANBLIS 49914304 9358483 READ 13468 10.169.85.9
299 XXXX CIANBLIS 3884672 683555 READ 13036 10.169.157.
303 XXXX XWBRW 423040 82103 READ 4340 10.169.180.
304 XXXX XWBRW 4232320 1064173 READ 8452 10.169.157.
305 XXXX CIANBLIS 7776512 1574487 READ 6672 10.170.128.
308 XXXX XQ 343616 97187 READ 3580 >6.150:58728|3580
(N)ext,(P)rev,(G)oto,(E)xamine,(T)erminate,(S)uspend,(R)esume,(Q)uit =><– Type T here to terminate
Terminate: Enter Job # or “P” followed by the PID:<– here type the number in the leftmost column where the PID in the 7th column matches the job # from taskman found above
–> GO BACK TO STEP 5 and cleanup the task list if you have to kill a job to make sure that Taskman is cleaned up.
- Now you should not have any tasks running for the interface that you are having troubles with. To start the interface (task) do the following:
Core Applications …
Device Management …
Menu Management …
Programmer Options …
Operations Management …
Spool Management …
Information Security Officer Menu …
Taskman Management …
User Management …
VA FileMan …
Application Utilities …
Capacity Planning …
HL7 Main Menu …
Test an option not in your menu
Select Systems Manager Menu Option: test an option not in your menu
Option entry to test: hl7 v1.5 OPTIONS HL MENU 1.5 HL7 V1.5 OPTIONS
1 Non-DHCP Application Parameter Enter/Edit
2 Initiate Background Task
3 Start/Stop Log of HL7 Transmissions
4 Non-DHCP Application Parameters Print/Display
Select HL7 V1.5 OPTIONS Option: 2 Initiate Background Task
Note: You must select a Non-DHCP Application for which an HL7 Device has been defined.
Select HL7 NON-DHCP APPLICATION PARAMETER NAME: LAB
1 LAB INTERFACE2 058 DII LA AUTO INST
2 LAB INTERFACER 058 DII LA AUTO INST
CHOOSE 1-2: <– You will now see both the interfaces as options. Type either 1 or 2 and press enter depending on which interface you need to start. Remember that LAB INTERFACE2 is the orders interface and LAB INTERFACER is the results interface.
- Now you should only have one task running per interface in the running list of tasks in Taskman and you should see the connection that was having troubles go to a status in Data Innovations’ Instrument Manager of ON instead of Connecting.
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