If a user is trying to complete a patient merge and gets to the ANCILLARY DATA REVIEW option and then attempts to type Lab, Radiology, or Pharmacy and encounters two question marks (??) instead of it pulling up the option please follow the steps below.
The user trying to do this function must be a member of the Patient Merge (this may be named slightly different at your site) mail group to be able to use the ANCILLARY DATA REVIEW option. To assign them to this mail group, do the following:
Core Applications …
Device Management …
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Programmer Options …
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Spool Management …
Information Security Officer Menu …
Taskman Management …
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FM VA FileMan …
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HL7 Main Menu …
Test an option not in your menu
Select Systems Manager Menu <TEST ACCOUNT> Option: test an option not in your menu
Option entry to test: XMEDITMG Mail Group Edit
Select MAIL GROUP NAME: PATIENT MERGE
MAIL GROUP NAME: PATIENT MERGE//
Select MEMBER: KETCHUM,BENEE// LAMB,LAUREN LL SYSTEM MANAGER
Are you adding ‘LAMB,LAUREN’ as a new MEMBER (the 14TH for this MAIL GROUP)? No// Y (Yes)
TYPE:
Select MEMBER:
DESCRIPTION:
This mail group will receive messages regarding duplicate record merge
and ancillary review for duplicate record merge.
Edit? NO//
TYPE: public//
ALLOW SELF ENROLLMENT?:
ORGANIZER: LEES,ALLI//
COORDINATOR:
Select AUTHORIZED SENDER:
Select MEMBER GROUP NAME:
Select REMOTE MEMBER:
Select DISTRIBUTION LIST:
Do you wish to forward past mail group messages to the user(s) you just added to the mail group(s)? No// YES <– You can forward past mail messages to the user if you choose by selecting YES here. You can select NO if they don’t need past messages
You will now choose a date range for the messages to be searched
and forwarded. The oldest message is from 11/21/2005.
Message sent on or after: (NOV 21,2005-OCT 5,2015): 10/5/2014// T-30 (SEP 05,2015) <– Choose a date to forward messages back to
Message sent on or before: (SEP 5,2015-OCT 5,2015): 10/5/2015// (OCT 05, 2015) <– Choose a date to forward messages up to
Task #7068741 will find and forward past messages.
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