In CareVue, if you try to log in and receive the following error message, it indicates that you need to start the CIA Listener:
To Start the Listener, follow these steps in OpenVista:
Core Applications …
Device Management …
Menu Management …
Programmer Options …
Operations Management …
Spool Management …
Information Security Officer Menu …
Taskman Management …
User Management …
FM VA FileMan …
Application Utilities …
Capacity Planning …
HL7 Main Menu …
Test an option not in your menu
Select Systems Manager Menu Option: test an option not in your menu
Option entry to test: CIANB MAIN MENU CIA Broker Main Menu
xxxxxxx xxxx xxxxx HOSPITAL CIA NETWORK COMPONENTS Version 1.1
CIA Broker Main Menu
1 Edit CIA Broker Package Parameters
2 Start All Registered Listeners
3 Stop All Registered Listeners
4 Purge Event Log
5 Edit Registered Listeners
Select CIA Broker Main Menu Option: 2 Start All Registered Listeners
xxxxxx xxxxx xxxxxx HOSPITAL CIA NETWORK COMPONENTS Version 1.1
Start All Registered Listeners
XXXX: Waiting for listener to start….Listener started on port 9362
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Email customercare@medsphere.com